Terms & Conditions

Use of the Website
The website https://untoldstudios.tv (“Site”) is operated by Untold Studios Limited (“We”). We are registered in England and Wales under company number 11410955 and have our registered office at White Collar Factory, Old Street Yard, London, England, EC1Y 8AF.

By using our Site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Site.

We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

Material on our Website
We are the owner or the licensee of all intellectual property rights in our Site, and in the material published on it. Those works are protected by copyright laws. All such rights are reserved.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

Our Site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

Linking to our Website
You may link to the home page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it and you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice.

Links to other websites
Where our Site contains links to other Sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

Purchase of Products
If you use the Site to purchase an item, then our acceptance of your order will take place when we notify you that we have accepted it (whether by email or through our Site).

If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product.

Products may vary slightly from their pictures and images of the products on the Site are for illustrative purposes only.

Delivery
The costs of delivery will be as displayed to you on the Site and we will let you know when we will provide the products to you during the order process.

If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end this contract and receive a refund for any products you have paid for but not received.

Returns
You have the right to change your mind within 14 days and receive a refund.
You must then return the products to us at Untold Studios, White Collar Factory, London, EC1Y 8AF

Refunds
We will refund you the price you paid for the products, by the method you used for payment.

Your Personal Information
We will only use your personal information as set out in our privacy policy. You must keep your account details safe, and if you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

Applicable Law
These terms of use are governed by the laws of England Wales.