Shipping & Returns

Delivery | UK
Standard delivery (2-3 working days): £4.95

Delivery | EU
Please select your country at the checkout to see delivery rates

Delivery | Rest of world
Tracked and Signed International Delivery: £14.95
Orders sent out of the EU may be subject to additional taxes and possible delays upon reaching the destination country’s Customs which are out of our control and are the responsibility of the customer

Returns
You have 30 days from receiving your order to return it to us if it isn’t quite right, providing it’s in a resalable condition with original tags attached. Returns in the UK are free. Please just email us at shop@untoldstudios.tv and we’ll arrange collection.
International orders are returned at the customer’s cost. Please send them to the address below and obtain proof of postage:

Untold Studios
White Collar Factory, London, EC1Y 8AF United Kingdom

In busy times, returns can take 3 working days to be processed and then up to a further 7-10 days for the money to appear in your bank account depending upon your payment provider.